Important notices regarding the nature of information technology services, performance metrics, and confidentiality.
The information, strategies, calculators, and sample service reports provided by CJ - Information Technology Services, LLC. are for informational and illustrative purposes only. Information technology operations are highly dynamic, influenced by software updates, vendor platform changes, security threat evolution, and infrastructure conditions. While our team utilizes data-driven methodologies to execute service plans, past performance documented in case studies or testimonials does not guarantee future results for your specific business.
CJ - Information Technology Services, LLC. explicitly disclaims any absolute guarantee regarding exact uptime percentages, incident volumes, or definitive financial outcomes resulting from our services. Third-party platforms and vendors retain control over their own systems; therefore, no provider can legitimately guarantee uninterrupted external service availability. Any projections provided during the consultation or proposal phase are educated estimates based on historical data and current conditions, not legally binding warranties of performance.
While we rely on industry-leading monitoring and reporting platforms to measure service outcomes, the accuracy of performance metrics is inherently tied to the capabilities of third-party software. CJ - Information Technology Services, LLC. makes every effort to ensure monitoring tools are configured correctly, but we are not responsible for data discrepancies caused by third-party outages, platform limitations, or vendor-side errors.
CJ - Information Technology Services, LLC. often gains access to highly sensitive business information during the assessment and execution phases of our services. We consider all client system data, infrastructure details, and operational records to be strictly confidential. However, we cannot be held liable for breaches of confidentiality that occur due to factors outside our direct control, such as compromised passwords on the client’s end, vulnerabilities inherent in third-party platforms, or actions taken by former employees of the client's organization.
Our services frequently involve interacting with external software vendors, cloud providers, and platform operators. CJ - Information Technology Services, LLC. is not responsible for policy changes, account suspensions, or technical restrictions imposed by these third-party entities. If a provider limits account functionality, we will act on your behalf to support remediation where possible, but we do not assume liability for any lost revenue or damages resulting from such third-party actions.